About Time Spares - mail order new old stock (nos) car parts

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PAYMENT DETAILS

We will accept payment by

- Mastercard
- Visa
- Bank Deposit
- Paypal

-For Paypal & bank deposit options, we will send you an email invoice to pay after we have the order together and calculated the postage


POSTAGE

-We have a $12.00 minimum postage and handling charge on all small orders under 500gm within Australia.

-Postage on orders weighing over 500gms, or larger parcels will probably incur extra postage costs.
-Large body panels and any part longer than 105 cm will go via a courier. Please ask for a quote in the comments box.

-Postage on larger orders will be calculated individually, and credit card charged.
-We will post world wide, quotation given on individual orders if requested in comments box.
-All items will be carefully packaged, any order value over $50, will have tracking included.
-Signature on delivery and insurance is extra as per Australia Posts current rates.
-We are not responsible for loss through Australia Post, but will liase with Australia Post on any missing articles.
-Larger parts and orders will be sent through TNT Road Express.

-We are a small business in a rural area, turn-around for orders can be up to 10 business days. If you need your part urgently please leave a message in the comment box provided. And I will do my best to get it posted asap.

-I post twice weekly. Postage days are usually a Monday or Tuesday, then Thursday or Friday.


REFUNDS

-Please choose carefully when ordering from our site. We do not offer refunds on any of our second hand parts.
-Please let us know ASAP if there is any problem with an order received. We will offer a refund or store credit on parts where applicable, but we will not be responsible for, or refund any postage costs
-We have a 15% restocking charge if a part has to be returned
-There is no refund, exchange or warranty on second hand goods, workshop manuals, sales literature, magazines & books.
-All international sales are final, no refund or return on parts.


GENERAL INFORMATION

-If you did not receive and email confirmation at the time of your order, you may have entered your email address incorrectly. Please click on the email link on the front page of the website and request an order confirmation.
-We try to answer all questions, please allow up to 3 days to get back to you. We may not answer over a weekend or public holidays.